Exalead S.A. provides this Web site (the “Site”) as a service to its customers and partners. By using the Site, you agree to be bound by these Terms of Use. IF YOU DO NOT AGREE TO THESE TERMS OF USE, DO NOT USE THE SITE. Exalead may change these Terms of Use from time to time, at Exalead's sole discretion. Your continued use of the Site following the posting of such changes will constitute your agreement to all such changes. Please periodically visit this section of the Site to review the current version of these Terms of Use.
These Terms of Use apply to the Exalead.com/software Web site. Exalead also operates other Web sites, including the public Web search engine at www.exalead.com/search, which may be subject to their own terms. Please review those Web sites for their applicable terms of use.
Generally speaking, all information or materials contained on the Site (including but not limited to all graphics, images, video clips, audio, video, images, or other types of content) ("Site Information") is the property of Exalead and/or its suppliers or licensors. Unless otherwise noted in a particular document, Exalead hereby authorizes you to electronically copy or print in hard copy any document published by Exalead on the Site solely for your internal reference purposes within your organization. In consideration of and as a condition to this authorization, you agree that all such copies shall retain all copyright and other proprietary notices contained therein. Any other use of information provided by Exalead without prior written approval from Exalead or the appropriate supplier or licensor is strictly prohibited. Certain documents published on the Site may contain other restrictions, proprietary notices and/or copyright information relating to that individual document, including but not limited to notices that limit or prohibit your ability to make copies of that document. Please review all additional notices before making any copies. Any software available to download from the Site is the copyrighted work of Exalead and/or its suppliers or licensors. Use of such software is governed by the terms of any end user license agreement that accompanies or is included with the software ("License Agreement"). Copying the software to any other location for further reproduction or redistribution is expressly prohibited, unless otherwise permitted by the terms of the License Agreement. Exalead reserves the right to modify, revise or discontinue the Site, or any features, functionality or services provided as part of or in connection with the Site, without prior notice. EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN THE SITE, you may not distribute, exchange, modify, sell or transmit anything you copy from the Site. UNAUTHORIZED USE OF THE MATERIALS OR INFORMATION CONTAINED HEREIN MAY CONSTITUTE A VIOLATION OF APPLICABLE CRIMINAL OR CIVIL LAWS, INCLUDING BUT NOT LIMITED TO COPYRIGHT, TRADEMARK, OR OTHER INTELLECTUAL PROPERTY RIGHT LAWS.
The design of the Site is the property of Exalead. Elements of the Site, including but not limited to logos, graphics, sounds or images, are protected by copyright, and other laws, and may not be copied or imitated, unless specifically indicated.
Any links to third party sites are provided solely for your convenience. Such sites are not under the control of Exalead, and Exalead is not responsible for their content, any changes or updates to them, or the collection of any information by the operators of such sites.
The Site may provide access to international data about Exalead, its suppliers or licensors, or other third parties, and therefore, may contain references or cross references to products, programs, and services that are not available in your country. Such references do not imply that Exalead, its suppliers or licensors, or other third parties intend to make available such products, programs or services in your country.
You are permitted to view the Site pages only in their full presentation form and are prohibited from "framing" the Site or pages therein.
You acknowledge that Exalead has the right, in its sole discretion, to terminate your access to the Site, without liability to you or any third party, if you violate any of these Terms of Use, violate the rights of Exalead, interfere with any other user's access or use of the Site, or if Exalead decides that your use is otherwise detrimental to Exalead, the Site, or Exalead's suppliers or licensors. If you believe that someone has violated these Terms of Use, you may contact Exalead using our contact form. Exalead may decide, in its discretion, to investigate the report and decide, in its sole discretion, to take any action relating to that report. Exalead does not have any obligation or liability to you for the performance or nonperformance of those activities.
In general, people may visit the Site while remaining anonymous and not reveal any personal information. Exalead uses “cookie” technology to obtain non-personal information from its on-line visitors, such as to keep track of where you are in the Site in order to provide any applicable customization options when you enter a particular Site section, to allow you to use features or services that you decide to select, or to keep track of usage of links provided on the Site. Exalead does not, however, use cookies to collect personally identifiable information about you. You may be required by certain portions of the Site to provide certain personal information, such as your name, address, and e-mail. For example, you may be required to provide that information when registering for events or to download resources. Exalead uses that information to contact you with information relevant to the reasons for which it was submitted. Exalead does not, without your permission, distribute to third parties information you have submitted to this Site that identifies you personally. If such a disclosure should inadvertently occur, Exalead will use reasonable efforts to limit and remedy the disclosure, but will accept no liability for such disclosure. Some portions of the Site may permit you to publicly post certain information that may identify you. If you decide to use those portions of the Site and post information about yourself, the information you post is, of course, public. Exalead intends to cooperate with any order or request from law enforcement officials or a court of competent jurisdiction for information as to the identity individuals submitting or posting information to Exalead or on the Site. You will typically be provided a means to change the information you submit to Exalead, either at the portion of the Site where you first provided it, or by contacting Exalead
Note aux utilisateurs français
Vous disposez d’un droit d’accès, de modification, de rectification et de suppression des données qui vous concernent (art. 34 de la loi « Informatique et Libertés » du 6 janvier 1978). Vous pouvez, à tout moment, demander que ces données soient supprimées. Contact : Exalead S.A. – 10, place de la Madeleine, 75008 Paris, France, Téléphone: +33 (0)1 55 35 26 26, contact form. Exalead S.A. s’est engagée auprès de la CNIL à respecter vos droits.
If you transmit to or otherwise provide to Exalead any feedback (such as questions, comments, suggestions, or the like) or data or materials ("User Feedback"), such User Feedback shall be deemed to be non-confidential and non-proprietary. Exalead shall have no obligation of any kind with respect to such User Feedback and shall be free to reproduce, use, disclose, modify, display and distribute the User Feedback to others without limitation. By transmitting such User Feedback to Exalead, you are deemed to grant to Exalead a perpetual, worldwide, royalty-free, irrevocable, non-exclusive license (with rights to sublicense) to use any ideas, concepts, know-how or techniques contained in such User Feedback for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products incorporating such User Feedback.
THE SITE IS PROVIDED BY EXALEAD "AS IS" AND WITH ALL FAULTS. EXALEAD MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED WITH REGARD TO THE SITE, ITS CONTENTS, OR ITS OPERATION. TO THE FULLEST EXTENT PERMITTED BY LAW, EXALEAD DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, EXALEAD SPECIFICALLY STATES THAT THE USE OF THE SITE IS AT YOUR OWN RISK. EXALEAD DISCLAIMS ANY WARRANTY WITH REGARD TO THE OPERATION OF THE SITE, THE ACCURACY OR TIMELINESS OF THE SITE, OR ITS CONTENTS OR THE INFORMATION OR MATERIALS CONTAINED THEREIN, ANY WARRANTY THAT THE SITE OR ITS CONTENTS OR THE INFORMATION OR MATERIALS CONTAINED THEREIN WILL BE FREE OF ERRORS, VIRUSES OR OTHER COMPONENTS THAT MAY INFECT, HARM, OR CAUSE DAMAGE TO YOUR COMPUTER EQUIPMENT OR ANY OTHER PROPERTY, OR ANY WARRANTY THAT YOUR USE OF THE SITE OR ITS CONTENT OR THE INFORMATION AND MATERIALS CONTAINED HEREIN WILL BE UNINTERRUPTED. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, EXALEAD SPECIFICALLY INFORMS YOU THAT EXALEAD MAKES NO WARRANTIES, REPRESENTATIONS, OR GUARANTEES AS TO THE ACCURACY, TRUTHFULNESS, OR RELIABILITY OF ANY POSTED INFORMATION.
UNDER NO CIRCUMSTANCES SHALL EXALEAD OR ITS SUPPLIERS OR LICENSORS BE LIABLE FOR ANY DIRECT, SPECIAL, INCIDENTAL, INDIRECT, ECONOMIC OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA OR LOSS OF USE DAMAGES OR LOST PROFITS) ARISING OUT OF OR CONNECTED WITH THE SITE (INCLUDING BUT NOT LIMITED TO ITS OPERATION, ITS CONTENTS OR THE INFORMATION OR MATERIALS CONTAINED THEREIN, OR THE USE OR INABILITY TO USE THE SITE, OR THE USE OR INABILITY TO USE ANY OTHER SITE LINKED TO THE SITE, OR ANY CONTENT CONTAINED IN ANY SUCH SITE, OR THESE TERMS OF USE, OR ANY OTHER POLICY APPLICABLE TO THE SITE) EVEN IF EXALEAD, ITS SUPPLIERS, OR LICENSORS HAVE BEEN NOTIFIED OF THE POSSIBILITY OF ANY DAMAGES. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH STATES, THE RESPECTIVE LIABILITY OF EXALEAD, ITS SUPPLIERS AND LICENSORS SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW.
These Terms of Use are governed by the laws of the "Tribunal de Commerce de Paris", 1 quai Corse 75004 75181 PARIS CEDEX 04 - France, without regard to the rules of conflict which may cause the laws of another jurisdiction to apply. You agree to the sole and exclusive jurisdiction and venue of the "Tribunal de Commerce de Paris" in the event of any dispute of any kind arising from or relating to the Site, or your use or review of it. The failure of Exalead to enforce any provision or right of these Terms of Use will not constitute a waiver of such provision or right. These Terms of Use constitute the entire agreement between the parties with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. If for any reason a court of competent jurisdiction finds any provision or portion of these Terms of Use to be unenforceable, the remainder of these Terms of Use will continue in full force and effect. Exalead, the Exalead logo, Search by Serendipity, Exalead CloudView, Exalead CloudView Search Edition, Exalead CloudView 360 Edition, Exalead CloudView OEM Edition, Exalead On Demand, and Exalead Desktop are trademarks of Exalead.
Telephone music on hold has been written by Ehma and is extracted from the album "La plage de Blâne-est". Original versions are available here: http://www.jamendo.com/fr/album/94
We broadcast two songs:
La plage de Blâne-est (1:22)
Le trajet (3:03)
We thank the artist Ehma for her compositions.

Based on an interview with Paul Doscher, Exalead US CEO, this whitepaper is a High Level Guide to Finding the Right Information Access Solution.
» Read the Whitepaper